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Chat

Chat is a room realtime feature. Sending messages depends on room settings and the user’s send_chat permission.

SymptomPossible causeWhat to do
Can read but not sendChat disabled, muted, or missing send_chatContact a room administrator
Others do not see a sent messageRealtime disconnected, rate limited, or room state issueRe-enter the room and record the time
Only you miss new messagesBrowser network, proxy, or WebSocket issueRefresh or change network
Everyone misses messagesServer Realtime, Ingress, or cluster event issueAsk an administrator to inspect runtime state
  • To quiet the whole room, ask a room administrator to disable chat.
  • To restrict one user, use member permissions instead of changing room defaults.
  • Do not send passwords, tokens, cookies, Provider credentials, or OAuth2 codes in chat.
  • When reporting problems, provide room ID, time, a summary of the message, and error text.

Protocol details are covered in Realtime API.